Artificial intelligence penetrates our daily life, making it better and more comfortable, but the introduction is not limited to our homes. Business continuously comes up with new ways to use technology to communicate with customers, simplifying processes and stimulating sales.
In recent years, we have been convinced of the effectiveness and popularity of chat bots in AI, and observed how the social networks use artificial intelligence to improve the results of advertising campaigns. However, what to expect from technology on and how can it increase business success in the near future? In the material, we reviewed the five main commercial directions of development AI in 2019.
In recent years, many companies have begun to use chat bots. This tool is based on artificial intelligence technology, so it can respond to site visitors to identify potential customers and help users. In 2019, significant progress is expected in this direction. Organizations will not just use chat bots, they will begin to create virtual consultants with a human face and even their own personality. This will allow business to solve even more customer service tasks.
For example, the AUTODESK AVA virtual assistant has a female face and voice that matches the company’s style. It is much more successful than the previous Chat Bot, because the team spent time to create a person. In 2019, we will see more companies investing in more realistic virtual consultants who use AI to communicate with customers.
Systems facilitating the search for information on the Internet and perform various orders such as
This year, Sony, Tivo and Hisense presented televisions that can be controlled by vote. Even household appliances manufacturers, such as Delta, Whirlpool and LG, added alexa voice recognition features to help people control almost everything in their homes: from a microwave to water taps. Next year we will see even more enterprises and products using speech recognition technology.
In the process of making purchases on the Internet, many online services give recommendations on products based on goods that the user has previously acquired or viewed. In 2019, such tips will become even more intelligent and useful.
Artificial intelligence when recommending products will be able to consider the current tone and user mood, as well as history history. Companies will provide increasingly personalized and managed comprehensive shopping services. Buyers will be able to receive recommendations on products even in construction stores in which displays with built-in AIA are installed.
Artificial intelligence helped teach computers to understand words, but do you know that algorithms also
There are many areas of application of this technology, including diagnosis of diseases, determining license plates and the ability to conduct photoenalysis to confirm payments or other verification. Such systems also help companies improve marketing.
One example is the GUM GUM agency that uses its own computer vision technology to scan photos and video from millions of pages on the Internet, allowing brands to post relevant ads, exactly where users are most likely seen. With confidence you can predict a significant development and distribution of algorithms recognition of images next year.
Cybercriminals are actively aimed at cloud infrastructure, software platforms and Internet devices, which represents a real threat to business. However, the AI can significantly simplify the fight against cyber threats and hackers.
Some companies already use artificial intelligence technologies and machine learning to detect violators in real time and identify threats to their distribution. Algorithms are capable of fixing the smallest indicators of abnormal activity and take the necessary measures to protect the system at the initial stages or before the cyber bargaining becomes uncontrollable.
Gradually, artificial intelligence becomes part of an increasing number of aspects of our daily life. Ten years ago, few of us imagined that the refrigerators will listen to us and understand the teams, but today it is a reality — and who knows